Troubleshooting articles

Owned by Jacques Barbe
Last updated: Oct 14, 2020
1 min read

The actual article pages have been moved to our support help center to be synced with our public support portal

TitleCreatorModified
Code integrity check failed: CPSRT.DLL Start ErrorNemanja BabicApr 08, 2024
Nothing shows up in the 3DpdfJacques BarbeMar 06, 2023
In V6, buttons, text, and images in dialogs appear truncated or shifted on high resolution monitorsJacques BarbeJan 18, 2023
Plunge rate and retract rate are greyed out in MastercamJacques BarbeDec 20, 2022
"Activation invalid" in CodeMeter Control Center (WIBU)Jacques BarbeDec 12, 2022
"Failed to load the session. Error Code: 8"Nathan FeenstraJul 22, 2022
"Cannot read input file, appears to be an invalid file. Please check if the input file has valid supported data in it"Nathan FeenstraJul 22, 2022
"Failed to load the session. Error Code: 2"Nathan FeenstraJul 22, 2022
"Cannot process request because the process (....) has exited" errorJacques BarbeMar 21, 2022
3DPDF Animation Does Not PlayAndrew HaggertyMar 08, 2022
Common LAM ErrorsMitchell WackerJan 21, 2022
"Robotmaster Service Error" - How to Clear Robotmaster Temporary DataMartin MorinOct 13, 2021
ROBOTMASTER_[Brand].xml file does not exist.Mark RoldanJul 21, 2021
Robotmaster V6 does not open correctly in MastercamMark RoldanMay 26, 2021
LAM Error - Unknown Tool TypeMark RoldanMay 11, 2021
WiBu Internal Error 0x18088006 - 0x18088008Nemanja BabicApr 27, 2021
The simulation window is not visibleMartin MorinApr 08, 2021
A robot loading in 6.1 does not load in 6.2Martin MorinApr 08, 2021
Robotmaster v6.1 Slow loading and calculationMartin MorinApr 08, 2021
Optimization does not map issue shown in simulationMartin MorinApr 08, 2021
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