Service Desk

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You can also directly browse our <a href=\"https://robotmaster.atlassian.net/wiki/spaces/AS\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">Public Help Center</a>. \nIf you cannot access our <a href=\"https://robotmaster.atlassian.net/servicedesk/customer/kb/view/561741891?applicationId=925cd409-2a4f-3c6b-9b57-9bbb86d50ce3&title=Robotmaster+Customer+Center+Home\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">Registered Customers Help Center</a> yet, <a href=\"https://robotmaster.atlassian.net/servicedesk/customer/portal/9/create/86\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">request access here</a>. It will give you access to <a href=\"https://robotmaster.atlassian.net/servicedesk/customer/kb/view/561938445?applicationId=925cd409-2a4f-3c6b-9b57-9bbb86d50ce3&title=Downloads\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">downloads</a>, tutorials and more material.","translations":{"en-US":{"helpCenterTitle":"Welcome to Robotmaster Portal","sharedPortalName":"Robotmaster Portal","announcementHeader":null,"announcementMessage":"*Welcome to Robotmaster Portal !*\nYou can ask your questions and raise your requests here.\nYou can also directly browse our [Public Help Center|https://robotmaster.atlassian.net/wiki/spaces/AS].\n\nIf you cannot access our [Registered Customers Help Center|https://robotmaster.atlassian.net/servicedesk/customer/kb/view/561741891?applicationId=925cd409-2a4f-3c6b-9b57-9bbb86d50ce3&title=Robotmaster+Customer+Center+Home] yet, [request access here|https://robotmaster.atlassian.net/servicedesk/customer/portal/9/create/86].\nIt will give you access to [downloads|https://robotmaster.atlassian.net/servicedesk/customer/kb/view/561938445?applicationId=925cd409-2a4f-3c6b-9b57-9bbb86d50ce3&title=Downloads], tutorials and more material.","localeDisplayName":"English (United States)"},"en-UK":{"helpCenterTitle":"Welcome to the Robotmaster portal","sharedPortalName":"Robotmaster Help Center","announcementHeader":null,"announcementMessage":null,"localeDisplayName":"English (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#e31d1a","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d985d5c9-29d4-4894-86d5-b2eefaadb1bd/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlOTlhZDVhZS00ZDczLTRhNGMtOTg2MC03MmNjNmJkZDQzNTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ5ODVkNWM5LTI5ZDQtNDg5NC04NmQ1LWIyZWVmYWFkYjFiZCI6WyJyZWFkIl19LCJleHAiOjE1MzcyOTMxNjQsIm5iZiI6MTUzNzI5MjUwNH0.Ez4vVtibAo2NbCeAhE0c8z_t_yBvqV9tvWBwVx0v50g&client=e99ad5ae-4d73-4a4c-9860-72cc6bdd4352&height=300&mode=fit","bannerMediaApiFileId":"d985d5c9-29d4-4894-86d5-b2eefaadb1bd","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"9","key":"as","projectId":12516,"serviceDeskId":10,"name":"Public support portal","description":"Welcome to the public support portal ! You can ask your questions and raise your requests here. You can also directly browse our <a href=\"https://robotmaster.atlassian.net/wiki/spaces/AS\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">Public Help Center</a>. \nIf you cannot access our <a href=\"https://robotmaster.atlassian.net/wiki/spaces/RHC/overview\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">Registered Customers Help Center</a> yet, <a href=\"https://robotmaster.atlassian.net/servicedesk/customer/portal/9/create/86\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">request access here</a>. It will give you access to <a href=\"https://robotmaster.atlassian.net/wiki/spaces/RHC/pages/561938445/Download\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">downloads</a>, tutorials and more materials.","portalBaseUrl":"/servicedesk/customer/portal/9","onlyPortal":true,"reqTypes":[{"id":"72","key":"technicalsupport","name":"Question?","descriptionHtml":"","callToAction":"Question?","introHtml":"Need help installing, troubleshooting or programming? Select this to request assistance.","icon":12566,"groups":[14]},{"id":"86","key":"c958c915-4504-42c3-8dae-950a7ac84a5c","name":"Request customer access","descriptionHtml":"Please provide your professional email.","callToAction":"Request customer access","introHtml":"Need the latest Robotmaster version, a robot setup, post processor customization or some more advanced support? 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