Managing the Robotmaster software license with the License Expert

Owned by Rita Vartanian
Last updated: Nov 15, 2024
2 min read

Please take note of the below system requirements for Robotmaster License Expert.

  • Recommended Hardware Requirements: Windows 11 (64-bit)

  • Minimum Hardware Requirements: Windows 10, version 1709 (64-bit)

  • System Requirements for Virtual Machines (VMs): Windows Server 2019 LTSC or Later

Managing your license with Internet access

The License Expert only allows the user to activate one (1) activation code per computer. After the initial activation, it keeps the activation code in the field for future activation/deactivation.

For customers with activated licenses, when the License Expert is installed, it will detect the license on the computer after the installation. You simply have to click the Download and activate your license to sync the license with Robotmaster License Expert.

Activating your license

  1. Navigate to the Start menu on your computer

  2. Launch Robotmaster License Expert

  3. In the My licenses tab, under the Robotmaster 7 - 2024 section, enter the activation code in Ticket number field

  4. Click the Download and activate your license button

During the activation, a window will pop-up to display the activation process. Once the activation is successfully complete, you can Close the window

 

Deactivating your license

  1. Navigate to the Start menu on your computer

  2. Launch Robotmaster License Expert

  3. In the My licenses tab, under the Robotmaster 7 - 2024 section, click the Return your license button

During the deactivation, a window will pop-up to display the activation process. Once the deactivation is successfully complete, you can Close the window.

 

Updating your license

  1. Navigate to the Start menu on your computer,

  2. Launch Robotmaster License Expert,

  3. In the My licenses tab, under the Robotmaster 7 - 2024 section, click the Update your license button.  

During the update, a window will pop-up to display the update process. Once it is successfully complete, you can Close the window.

The basic license details will be updated in the Robotmaster 7 - 2024 section.

Accessing your Network license

Step 1: On the server computer, activate your Robotmaster license.

Step 2: On the client computer,

  1. Navigate to the Start menu on your computer

  2. Launch Robotmaster License Expert

  3. In the Network settings tab, enter the server’s name or IP address in the field and click the add button (+)

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Once the server is connected, your network license will be accessible, and Robotmaster should start.

Managing your license without internet access

The License Expert does not support offline activation. When internet access is not available, please follow the instructions outlined in the ‘How to setup a software license OFFLINE (WIBU)?’ article.

Restoring your license

The License Expert does not support restoring licenses. When a license needs to be restored, please follow the instructions outlined in the ‘How to restore a software license online (WIBU)’ article.