Robotmaster Portal

Welcome to Robotmaster Portal

Find your local support

If your region doesn't correspond to any choice displayed below, fill in the contact form on this page with your country information to be redirected to the appropriate resources.

Suggested forms

  • Support in Support portal (The Americas customers and partners)

    Need help installing, troubleshooting or programming? Select this to request assistance.

  • Licensing issue in Support portal (The Americas customers and partners)

    Any licensing related issues (activating/deactivating, transferring, restoring when lost etc.)

Powered by Jira Service Management
{"xsrfToken":"724d468a40f0b1899e01dd639b44db74c0b9696a_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Robotmaster Portal","sharedPortalName":"Robotmaster Portal","userInitialAnnouncementHeader":"Find your local support","userInitialAnnouncementMessageWiki":"<p>If your region doesn't correspond to any choice displayed below, fill in the <a href=\"https://www.robotmaster.com/en/contact\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">contact form on this page</a> with your country information to be redirected to the appropriate resources.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to Robotmaster Portal","sharedPortalName":"Robotmaster Portal","announcementHeader":"Find your local support","announcementMessage":"If your region doesn't correspond to any choice displayed below, fill in the [contact form on this page|https://www.robotmaster.com/en/contact] with your country information to be redirected to the appropriate resources. ","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#e31d1a","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/7b23c810-7eb9-41d2-bde1-e9696906276f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlOTlhZDVhZS00ZDczLTRhNGMtOTg2MC03MmNjNmJkZDQzNTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdiMjNjODEwLTdlYjktNDFkMi1iZGUxLWU5Njk2OTA2Mjc2ZiI6WyJyZWFkIl19LCJleHAiOjE3NDU0NTUyNTAsIm5iZiI6MTc0NTQ1NDY1MH0.jD9yrIvTcZTvOlrN5jJBPTEzHiiUg1DdP2i1xOkT7Z8&client=e99ad5ae-4d73-4a4c-9860-72cc6bdd4352&height=300&mode=fit","bannerMediaApiFileId":"7b23c810-7eb9-41d2-bde1-e9696906276f","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=robotmaster","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"724d468a40f0b1899e01dd639b44db74c0b9696a_lout","baseUrl":"https://robotmaster.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://robotmaster.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"100485760","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"e99ad5ae-4d73-4a4c-9860-72cc6bdd4352","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"81b399ae55f24944adbe8211ea208ba8","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}