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Problem

The user tries to run Robotmaster but gets an error message :

Error message: there is no Robotmaster license for N-0 installed in your system.

 

Solution

Validate the sim numbers. Robotmaster V5 and V6 will match the sim license number and the Robotmaster license register
  1. Compare the Mastercam sim number and the license number in the RmLic file.
    1. If it is not the same number,
      • Robotmaster will not work.
    2. If it is the same number.
      • It is possible that the Robotmaster license was not register. To register the license, either double click on the file or launch the Robotmaster license updater.
      • It is also possible to verify the installed license for Robotmaster V6 using the following utility: RmLicenseChecker.zip
        • To use this utility:
          1. Copy the application on the users desktop.
          2. Unzip the file.
          3. Run the application and click on Read Licenses
            • This will display all the currently registered licenses for V6.

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JIRA case reference: AE-169

 

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