Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 5 Next »

Problem

When Robotmaster fails to start with this error "Cannot process request because the process (....) has exicted"

Solution

Solution 1

Make sure the issue is not related to these problems :

Solution 2

This issue has been seen on network which uses remote server account.

Robotmaster needs to be installed from the administrator account of the PC.
It should NOT be installed with administrator credentials from a non administrator account.

If you think it has been the case

  1. Go Control Panel\Programs\Programs and Features
  2. Uninstall Robotmaster
  3. Log off the current
  4. Log the PC administrator session (you might need to involve your network administrator)
  5. Reinstall Robotmaster from this session.
  6. Run a Robotmaster test on this session
  7. If it works you should be able to log on your normal user account and use Robotmaster.
  8. If the problem persists on your user account(-s), try deleting the following folders:
    1. C:\Users[username]\AppData\Local\Jabez_Technologies
    2. C:\Users[username]\AppData\Local\Hypertherm_Robotic_Software


  • No labels