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| bgColor | #fff | Make sure the issue is not related to these problems : "Robotmaster Service Error"Also see | ||
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Solution
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This issue has been seen on
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networks that use remote server
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accounts.
Robotmaster needs to be installed from the administrator account of the PC.
It should NOT be installed with administrator credentials from a non administrator account.
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If you think it has been the case
Go Control Panel\Programs\Programs and Features
Uninstall Robotmaster
Delete the Hypertherm folder on the Drive
Log off the current
Log the PC administrator session (you might need to involve your network administrator)
Reinstall Robotmaster from this session.
Run a Robotmaster test on this session
If it works you should be able to log on your normal user account and use Robotmaster.
If the problem persists on your user account(-s), try deleting the following folders:
C:\Users[username]\AppData\Local\Jabez_Technologies
C:\Users[username]\AppData\Local\Hypertherm_Robotic_Software
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