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Robotmaster Version |
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Mastercam Version |
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Problem
Robotmaster creates the 3D PDF but nothing shows up in the document.
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| bgColor | #fff |
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| title | Solution 1 |
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New versions of windows now provide a PDF reader by default however this one is not compatible with 3Dpdf
Make sure you are using the actual "acrobat reader DC"
 Image ModifiedIf not download it here : https://get.adobe.com/fr/reader/ and install it
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| bgColor | #fff |
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| title | Solution 2 |
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By default acrobat reader DC doesn't open directly 3D content and require the user to manually authorize it.
Click on the Option button and select "trust this document one time only" and click anywhere in simulator.
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If you don't want to go through step 1 every time you open a 3D Pdf.
In Adobe reader DC go to Edit > Preference and enable 3D content :
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Related articles
| Filter by label (Content by label) |
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| showLabels | false |
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| max | 5 |
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| spaces | KB |
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| sort | modified |
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| showSpace | false |
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| | reverse | true |
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| type | page |
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| cql | label = "3dpdf" and type = "page" and space = "KB" |
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| labels | 3dpdf |
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Related issues | | Jira Legacy |
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| server | System JIRA |
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| serverId | 53ef1b97-b613-352f-835f-72827b53d287 |
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| key | DESK-502 |
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